Delivery & Collection

We deliver Australia-wide, including metro, regional, and remote locations.

Orders placed before 1:00 pm on business days are typically dispatched the same day for in-stock items (excluding public holidays). Orders placed after this time are usually shipped the next business day. 

Once your order has been booked with a courier, tracking details will be sent via email.

VIC Metro (Melbourne)- Next business day (often overnight). Same-day delivery available at extra cost.
VIC Regional- 1–2 business days

NSW (Metro & Regional)- 1–2 business days (metro often overnight)

ACT- 1–2 business days (often overnight)

SA Metro- Next business day (often overnight)
SA Regional- 2–4 business days

QLD Metro- 2–3 business days
QLD Regional- 3–5 business days

WA Metro (Perth)- 1–2 business days (often overnight)
WA Regional- 6–7 business days

NT- 4–7 business days

TAS- 3–4 business days

Delivery timeframes are estimates and may vary depending on courier schedules and location.

Same-day delivery may be available in Melbourne and Perth for an additional cost if your order is placed before 11:00 am. 

Please contact our team to confirm availability. 

We use courier freight services for all deliveries. 

• A valid street address is required  
• We do not deliver to PO Boxes  
• We do not use Australia Post  
• Additional charges may apply for remote or regional areas   

Enforcer Group reserves the right to cancel and refund orders if freight costs cannot be agreed for remote locations.

Shipping costs are calculated based on your delivery location, order size, and product weight or volume. Final shipping costs will be shown atcheckout or confirmed by our team if additional freight charges apply.

Yes. Simply specify “Authority to Leave” in the delivery notes at checkout if you’re not available to receive the order.

If no one is available at the time of delivery and Authority to Leave has not been specified, the courier may require re-delivery, which could result in additional charges.

Yes. Large or bulky orders may be shipped on pallets. 

In these cases: 

• A forklift may be required to unload  
• If no forklift is available, a tailgate truck can be arranged (additional charges apply)  
• If you are unsure, please contact our team before ordering   

Tailgate delivery is available for an additional $75

Yes. You can collect your order from our Melbourne or Perth warehouses free of charge or arrange your own freight pickup. 

You will receive confirmation once your order is ready for collection.

Melbourne 57–67 Popes Rd, Keysborough VIC 3173 

Perth Unit 1 / 41–45 Furnace Rd, Welshpool WA 6106

If an item is unavailable, it will be placed on backorder. You can choose to: 

• Wait for stock to arrive  
• Exchange for a similar product  
• Request a refund   

Backorder timeframes vary depending on supplier availability.